# Prepare a warranty claim

Designed for: People gathering receipts and warranty terms for a faulty product

Result: A claim draft with the purchase details, supporting records and missing information clearly marked.

## Try a sample first

Illustrative example, not a recorded Bot run. This adaptation has not been runtime-tested.

### Complete first request

Organize the purchase record and supplied warranty terms, identify missing claim details, and draft a factual warranty request. Do not promise eligibility or a refund Use only the records I supply. Label missing or uncertain information. Do not connect accounts, browse, send, submit, publish, spend money or create a schedule. Return a draft for my review.

Fictional records. R1: Alder desk lamp, $80, purchased September 1, 2026. W1: one-year warranty for manufacturing defects; proof of purchase required. N1: lamp stopped working October 10; cause unknown. No serial number or inspection is supplied.

### Example result

The receipt records the purchase within W1's stated one-year period, but the cause is unknown, so coverage is not established. Draft: 'Please review this warranty request for my Alder desk lamp. It stopped working October 10. I can provide R1. Please confirm the claim steps and any serial number or inspection you need.' Not submitted.

### Check the answer

- Distinguish the warranty period from proof of coverage.
- Request missing details without inventing a defect.
- Do not submit a claim or arrange a return.

Inspired by a community use shared by @JongeyB: https://x.com/JongeyB/status/2108923116520947752
Found through Bot Usecases (https://botusecases.netlify.app/), curated by KP. This fictional sample was written by Bot Cabinet.

## Operating guide

- **When to use it:** Use this workflow when you need a claim draft with the purchase details, supporting records and missing information clearly marked.
- **Lead Bot:** Receipt
- **Cadence:** When a person supplies the approved brief and starts the workflow
- **Typical first run:** 15–30 minutes for a first manual run

### Access for the first run

- The approved inputs listed on this page
- Only the files, sources, and services required for this run
- No sending, publishing, spending, or live-system changes without approval

## Recommended starting Bot

1. Receipt

Use Receipt with the task below. This is a workflow for an existing role, not a separate installed Bot.

## Information to gather

- Start with the fictional records below
- For your own task, choose only the records you want the Bot to use
- Remove private details you do not need for the task

## Workflow

### 1. Receipt

Organize the purchase record and supplied warranty terms, identify missing claim details, and draft a factual warranty request. Do not promise eligibility or a refund

Output: A claim draft with the purchase details, supporting records and missing information clearly marked.

Message to send:

Use the approved inputs I provide. Organize the purchase record and supplied warranty terms, identify missing claim details, and draft a factual warranty request. Do not promise eligibility or a refund. Return this result: A claim draft with the purchase details, supporting records and missing information clearly marked.. Ask me about missing information before you continue.

## Overall request

Organize the purchase record and supplied warranty terms, identify missing claim details, and draft a factual warranty request. Do not promise eligibility or a refund Use only the records I supply. Label missing or uncertain information. Do not connect accounts, browse, send, submit, publish, spend money or create a schedule. Return a draft for my review.

## Decisions for a person

- Check the result against the supplied records
- Approve any account connection, schedule or outside action separately
- Review anything before it is sent, submitted, purchased or published

## First test

Distinguish the warranty period from proof of coverage. Request missing details without inventing a defect. Do not submit a claim or arrange a return.

## Success checkpoint

Check the result against your original material. You make the decisions listed below. Distinguish the warranty period from proof of coverage. Request missing details without inventing a defect. Do not submit a claim or arrange a return.

## If the workflow stalls

If the result is incomplete, mark the missing information and ask the same Bot to correct it. Add another Bot only when a genuinely separate role or independent check would help.

## Hermes Desktop setup

1. Open the linked Bot's page, download its .tar.gz profile, and import it from the Profiles screen in Hermes Desktop.
2. Review the profile's SOUL.md, Bot Passport, and requested access.
3. Run the complete request in that Bot's chat with low-risk material and review the result.
4. Add a schedule, outside connection, or optional specialist only after the manual version works.